Standing tall against the ‘best of the best’, Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) has been selected by CHOICE as the Best Brand of Air Conditioners for 2018.
The highly regarded stamp of approval by Australia’s Consumer Group CHOICE is based on test reviews of 140 split-system air conditioners and 7738 respondents in the annual reliability and satisfaction survey completed by CHOICE annually.
Furthermore, the findings are weighted on brand reliability, overall average test score, recommendation ratios and overall customer satisfaction.
According to CHOICE, air conditioners are reviewed twice a year – in May and October respectively, to ensure the most accurate results for both the winter and summer seasons.
Data is then cross-checked against the Government registration database for complete accuracy.
Adrian Brown, national sales and planning manager for MHIAA said that receiving the Best Brand recognition by CHOICE cements its commitment to quality, technology and customer service.
“Against tough competition, we scored a Best Brand score of 79% and a satisfaction rating of 91% with a high reliability rating of 88%,” Brown said.
“This talks to high performance, quality, exceeding customer expectations and ultimately improving lives”.
In addition to this, MHIAA has licenced three CHOICE recommended products in the small, medium and large capacity categories in October 2018 for its Bronte SRK71ZRA-W and Avanti PLUS SRK25ZSXA-W and SRK50ZSXA-W units.
“At MHIAA we pride ourselves on global research and development. Our products are designed and engineered in-line with local and international standards while keeping the Australian consumer needs top-of-mind,” Brown said.
“We believe in creating long-lasting relationships with our customers and in walking this exciting journey with them – from finding the perfect AC solution right through to installation and after sales services.”
“We would like to thank CHOICE and the Australian consumers for this esteemed recognition. It is an honour and it further validates our commitment to our customers.”