ebm-papst officially launched its engineering centre of excellence last week showcasing its newly built R&D facilities and testing capabilities.
With a focus on continual improvement, ebm-papst has extended its product and design services and increased after-sales support for customers.
ebm-papst A/NZ managing director, Simon Bradwell, said the focus is on providing better service to local customers.
“Customers want quality and reliable products which is why we are strengthening our core capabilities,” he said.
“It has also allowed us to extend the warranty period for our EC fans from two to five years.”
The centre has an ISO5801 accredited Test Rig allowing ebm-papst to deal with warranties locally instead of sending products to Germany.
The company's design manager, Alex Gray, said the centre can test vibration, noise and air flow.
“We currently undertake two to three tests per week and the local design team can adapt fans to suit the needs of customers utilising computer generated models,” Gray said.
“We also have production facilities to create product and we can make continual improvements because product and design teams work together.”
As well as increasing the size of its warehouse, ebm-papst has built a mezzanine which features a test bench for detailed warranty analysis.
A few years ago ebm-papst began supplying motors and fans and has been undertaking product assembly locally.
For example the evaporative cooler pump is assembled here and overall production has increased by one third.
With more than 40 per cent of a building's energy consumption directed to HVAC undertaking an upgrade is a no brainer, according to the company's sales and market manager for EC upgrades, Thomas Heine.
He said it costs $100,000 over 10 years to maintain a 70kW packaged air conditioning unit.
“An upgrade can reduce this cost to $40,000 that's huge energy savings,” Heine said.