BuildingIQ has launched a mobile app designed to provide a building’s facilities team with access to BuildingIQ’s 5i Platform while on-the-go.

With the app, members of the facilities team can identify and submit issues within a facility or campus, document with mobile photos, and automatically create a maintenance ticket in the moment.

Features can also be enabled to allow tenants to submit service requests for automatic ticket creation. The app may also be used to engage tenants on how they feel about the space by enabling a Comfort module.

With Comfort enabled, it takes only a few seconds for a building occupant to let the facilities team know if a location is too warm, cold, or just right.

This vital feedback is mapped to building system status and presented through heat maps depicting the human factor of cooling and heating operations.

The BuildingIQ Mobile App is now available for current BuildingIQ customers utilizing Facility Worksite.

CN Tower's director of facilities and engineering, Jimmy Cheung, said mobile apps can be great for productivity when done right.

“Apps that combine both facilities professional and tenant tools in one – like BuildingIQ’s app – are potentially very valuable in delivering flexibility, utility and engagement,” he said.

“This is especially true as building owners, management firms and facility companies all embrace broader service offerings.”

The app is an integral part of BuildingIQ’s mobile-focused strategy to aid facilities teams by improving their efficiency and creating more powerful technology-enabled services for the buildings industry.

The Service Centre module provides an overview of all work orders so that managers can ensure operations are running smoothly in real-time.

By enabling the Comfort module of the BuildingIQ Mobile App, facilities teams will be able to gauge the ‘human’ impact of their heating and cooling strategies, by turning tenants into the ultimate building sensors.

Everything is made simpler by using the Goldilocks principle – a tenant is either ‘too cold,’ ‘too hot,’ or ‘just right’ at any time during the day.

When submitting comfort information, feedback will be tagged by location within a building by floor and, more specifically, by the space/zone on that floor.

The data can then be used to create heat maps to correlate hot and cold comfort calls with building system settings.

This will encourage more real-time feedback, replacing hot and cold calls that occur only once discomfort has escalated to a point of disruption.

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