Lennox has opened its new National Account Services (NAS) headquarters and training centre in Fort Lauderdale, Florida.
The facility represents Lennox's ongoing investment in developing a highly skilled commercial HVAC workforce and strengthening the technical expertise that supports customers nationwide.
The centre of the facility is a dedicated 6,000-square-foot training space where Lennox NAS technicians, managers and field leaders build technical knowledge and gain hands-on experience with commercial HVAC equipment and systems.
By pairing classroom instruction with applied learning, the centre strengthens Lennox's ability to deliver consistent technical and leadership development to technicians working in its national service organisation.
Training programs at the facility support multiple career pathways, including Skilled Technician, Advanced Technician, Lead Master, and the Manager-in-Training program.
This structured approach helps employees grow their skills and careers while equipping them to deliver reliable, high-quality service for customers nationwide.
Lennox NAS also operates its Build-A-Tech apprenticeship program, a paid six- to eight-month training program that combines classroom instruction, field experience and mentorship to prepare participants for commercial HVAC careers.
Since 2016, Lennox NAS has trained nearly 1,600 technicians, helping address the industry's ongoing workforce shortage and strengthening the pipeline of skilled professionals.
Lennox Building Climate Solutions, executive vice president & president, Joe Nassab, said this investment strengthens the capabilities of its service organisation and creates a dedicated environment where technicians and field leaders can sharpen their expertise and share best practices from across the network.
“As NAS continues to grow, facilities like this help ensure we're scaling expertise alongside our business,” he said.
Lennox is also expanding training opportunities for commercial HVAC customers. The company is constructing a new 18,000-square-foot Commercial HVAC Experience and Training Centre near its headquarters in Richardson, Texas.
The state-of-the-art facility will provide customers with hands-on access to the latest commercial HVAC technologies, controls demonstrations and industry best practices designed to help improve building performance, increase operational efficiency and better understand emerging HVAC solutions.
The new facility will expand Lennox's existing network of customer training resources, which includes nine Lennox LIVE residential training labs across North America and a dedicated commercial refrigeration training centre in Stone Mountain, Georgia.