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In a bid to ramp up local support, ebm-papst A&NZ has been investing heavily in staff and local facilities to better service its customers in Australia and New Zealand.

Service and product quality have been identified as priorities to support customers with ebm-papst strengthening local capabilities.

The first part of this investment will be the extension of the warranty period for EC fans from two to five years and will commence April 1, 2018.

The new, extended warranty applies to a range of EC products with a power input above 125W. A complete description of product inclusions is available on request.

In a second step, the company has recently completed the construction of a local Centre of Excellence at its head office in Melbourne.

It comprises a dedicated Research & Development area that will strengthen the company’s core capabilities, including:

an ISO5801 accredited Test Rig

a standalone R&D area

a facility for product analysis under warranty

extended and optimised assembly floor space.

The official launch of the new Centre of Excellence is scheduled to take place in Q2 2018.

More information can be found at http://www.ebmpapst.com.au/CoE.